Membership and Event Guidelines

About the CZI Community Space

The Community Space is located in Downtown Redwood City at 801 Jefferson Avenue. It is operated and made available by 801 Jefferson, LLC, an affiliate of CZI, LLC (together for purposes of these Guidelines, “CZI”).

Read our Terms of Service and Privacy Policy. Questions? Email communityspace@chanzuckerberg.com.

COVID-19 Policies and Procedures

Please note that due to the ongoing nature of the COVID-19 pandemic, Community Space policies are subject to change.

CZI Community Levels (Masks)

The Community Space has a tiered safety system that follows the CDC’s guidance on hospital admission levels. This approach allows for a COVID-19 response that can scale up and down in accordance with risk — and is determined by whichever is highest: the CDC hospital admission level in San Mateo County or the average of the nine Bay Area counties. The Community Level and corresponding masking policies apply to all guests, hosts, and vendors.

	Low COVID-19 Community Level	Medium COVID-19 Community Level	High COVID-19 Community Level
Mask requirement	Optional All types of masks are acceptable, but N95/KN95 and recommended.	Optional All types of masks are acceptable, but N95/KN95 and recommended.	N95/KN95 masks are required in the Community Space except when actively eating or drinking.

Hours of Operations and Room Reservations

The Community Space is open Tuesday through Friday from 8:30am to 4:30pm. Reservations are required.

Community Space members can request and book the Redwood or Sequoia conference rooms on Tuesdays through FridaysIf the option is available, members can make an all-day reservation, reserving both the morning and afternoon blocks.

Enhanced Security Measures

We’re unable to accommodate walk-in guests or visitors in the Community Space. Event guests must pre-register to attend events held in the space. Event hosts will receive information on how to register guests. Upon arrival, guests must check-in and are required to wear a badge.

Modified Amenities

Individual phone rooms and the catering kitchen are currently closed to Community Space members, guests, and visitors. Video/phone conference capabilities will still be made available in the Sequoia and Redwood conference rooms.

Parking

While the Community Space does not offer parking, it is conveniently located four blocks from the Redwood City Caltrain station and across the street from the Jefferson Parking Garage. Bicycle parking is not offered onsite. Learn more about parking in Downtown Redwood City here.

Rental Fees

The use of the Community Space is free of charge to all members. A certificate of insurance valid through the date of your meeting or event is required to use the space. Beyond the use of the physical space and the provided amenities, any additional event costs will be at an organization’s own expense.

Becoming a Member

Only Community Space members can reserve conference rooms and event space. There is no cost to membership, and use of the conference rooms and main event space is free of charge to all members.

Membership Eligibility

CZI launched the Community Space as a pilot in January 2020. During the pilot period, existing CZI 501(c)(3) grantees based in San Mateo County, as well as the City of Redwood City and San Mateo County government agencies and entities, were eligible for Community Space membership.

As of January 2024, membership to the Community Space has expanded to include eligible organizations with 501(c)(3) status based in San Mateo County, serving San Mateo County residents, and mission-aligned with CZI.

For more information, please email communityspace@chanzuckerberg.com.

Applying for Membership

Organizations that are 501(c)(3)s based in San Mateo County and serving San Mateo County residents can apply to become members of the Community Space. We will check your organization status on Guidestar.

City of Redwood City and San Mateo County government agency applicants can apply directly on our site.

In addition to an online application, all applicants will be required to provide a certificate of insurance before a membership request is approved.

Certificate of Insurance

A certificate of insurance is a document used to provide verification of an organization’s insurance policy and usually contains information on the types and limits of coverage, insurance company, policy number, named insured, and the policy’s effective periods. Insurance valid through the date of the meeting or event is required to use the space.

Hosting a Meeting or Event

Once your organization’s membership is approved, you will be able to book a meeting or event through our online event booking form.

Community Space members can rent meeting and event space free of charge. A certificate of insurance valid through the date of the meeting or event is required to use the space. Event hosts should include set-up and clean-up time in their booking request.

Any additional costs associated with an event will be at the hosting organization’s expense.

Room Reservations

Organizations that are 501(c)(3)s based in Redwood City and serving Redwood City residents, and are mission-aligned with the Chan Zuckerberg Initiative, as well as City of Redwood City government agencies, will have access to reserve the Community Space once per month for meetings, programming, or events.

Organizations that are 501(c)(3)s based in San Mateo County and serving San Mateo County residents, and are mission-aligned with the Chan Zuckerberg Initiative, as well as San Mateo County government agencies, will have access to reserve the Community Space once per month for meetings, programming, or events beginning around Fall 2022.

Multi-day room reservations are not permitted.

Guests Lists

A list of your event’s guests must be submitted 1 business days prior to your event. This list must include first name, last name, and email address for each guest.

Room Setup & Space Amenities

We offer a variety of layout options and amenities. Layout arrangements cannot be modified less than 1 business day prior to the event start time.

Onsite Support

A CZI Community Team member will be onsite to provide event support and manage guest check-in. Facilities support will be provided to assist with furniture setup and breakdown as necessary.

IT Capabilities & Support

The Community Space conference rooms and the Main Event Space are equipped with wireless internet, video/phone conferencing capabilities, and presentation screens. Each conference room has instructions on how to initiate and launch meetings.

The Redwood and Sequoia conference rooms are equipped with power adapters and presentation cables. The Main Event Space is equipped with microphones and AV equipment.

The Redwood and Sequoia conference rooms are self-service and do not require support. If issues arise, please see the Community Space manager at the front desk for support.

Food & Beverage

Community Space members can bring in food like snacks, homemade items, beverages, and more.

Members can also use catering services for their events. Outside caterers and vendors will need to provide a certificate of insurance one week before your event.

Organizations using catering services will have access to the catering kitchen upon request. The catering kitchen includes: holding hot boxes, refrigerators, dishwashers, two microwaves, and an ice machine. There is no additional heating equipment in this space.

Organizations using the space are responsible for removing any leftover food, beverages, supplies and equipment at the end of their event. CZI will remove any bagged trash or recycling from the space.

Animal Policy

At CZI, we want to ensure that individuals with a disability who use a service animal are provided equal access to the Community Space. Animals who qualify as a service animal will be allowed in the Community Space in accordance with applicable federal, state, and local law. Pets, emotional support animals, and any other animals are not allowed in the Community Space.

If you will be visiting the Community Space and you require a service animal, you may be asked the following questions:

• Is the animal required because of a disability?
• What tasks has the animal been trained to perform?

Here are our expectations for service animals in the Community Space:

• CZI does not provide care or food for a service animal nor do we provide a special location for the animal to relieve itself.
• You are responsible for the animal’s actions, and you may be liable for damage caused by the animal.
• Service animals must be leashed when inside the Community Space (unless your disability prevents the animal from being leashed, in which case you must control the animal in an alternate way).
• CZI reserves the right to ask for removal of a service animal from the premises if the animal is out of control and you are not trying to control it, and/or if the service animal poses a direct threat to the health or safety of other people.

Questions?

Reach out to communityspace@chanzuckerberg.com with any questions.

Frequently Asked Questions

Am I responsible for setting up my event and cleaning up when it ends?

Yes.

Can I book multiple rooms for my meeting or event?

Yes, Members can book multiple rooms for their events, pending availability.

Is childcare available?

No. The space is not equipped to provide childcare to Community Space members or their guests.

Can I host meetings or events for political purposes?

No. Events for political purposes are not permitted.

Can I use the CZI logo when advertising my event?

Event hosts can share the Community Space name and address but cannot use CZI or Community Space logos or other trademarks for external promotion without explicit consent from CZI.

Will event photography or videography be provided in the CZI Community Space?

CZI will not provide photography or videography support in the Community Space, but you are welcome to collect your own photos and videos. Do not film or photograph CZI or Community Space logos. Photography and videography vendors must provide a certificate of insurance at least one week in advance of your confirmed event.

Can media cover my event?

Yes. Notify CZI Community Space staff 3 business days in advance of your event if press will be in attendance.

Can my organization host a fundraising event in the CZI Community Space?

Yes, provided it is not a political campaign fundraiser. Furthermore, any fundraiser carried out by your organization must comply with the Community Space Terms of Use and all applicable laws.